PRIVACY POLICY

 

 

This Privacy Policy outlines how North Staffs Ski Club Limited (referred to as “we,” “us,” or “the Club”) collects, stores, and processes your personal data in connection with your use of the website ski-kidsgrove.co.uk (referred to as “the Website”). We are committed to protecting your privacy and ensuring that your personal data is handled securely in compliance with applicable data protection laws.

 

By using our Website, you agree to the terms set out in this Privacy Policy.

 

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Definitions

 

The following terms apply throughout this Privacy Policy:

 

• Data: Personal information that you provide or that we collect, as defined under relevant data protection laws.

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• Cookies: Small text files placed on your device by our Website to improve your experience. For details, see our section on Cookies.

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• Data Protection Laws: Refers to the UK GDPR, Data Protection Act 2018, and other applicable data protection laws.

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•  User/You: Any person accessing the Website, not employed by or providing services to North Staffs Ski Club Limited.

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• Website: The North Staffs Ski Club website at ski-kidsgrove.co.uk and its associated subdomains.

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Data Collection

 

We collect personal data in the following ways:

 

   1.   Information you provide to us: This may include:

• Your name, contact details (email, phone number, postal address), date of birth, and any other information you provide when registering for membership, booking services, or communicating with us.​

• Payment details for membership fees, lesson bookings, or other services.​

• Emergency contact details such as next of kin when required for safety purposes.​​

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    2.    Data automatically collected via the Website: This may include:

• Technical information such as your IP address, browser type, device information, and website usage patterns.​

• Data collected via cookies and similar technologies (see the “Cookies” section for more information).

 

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How We Use Your Data

 

We use your data for a variety of purposes, all in accordance with data protection laws. These include:

 

    1.   Service Provision:

• To manage and fulfill memberships, enquiries, bookings for lessons, events, and other club services.​​

• To communicate with you regarding your membership, enquiries, bookings, lessons, upcoming events, or changes to our services.

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   2.   Payment Processing:

• We use your payment information to process transactions for memberships, lessons, events or other services. Payment data may be shared securely with third-party payment processors, who comply with applicable regulations.

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   3.   Improving Our Services:

• We analyse your website activity, such as the pages you visit and the time spent on each, to better understand how users interact with the Website and make improvements.

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   4.   Marketing Communications:

• If you have given consent, we may send you emails, newsletters, or promotional materials about events, offers, and services that we believe will interest you. You can withdraw your consent for marketing communications at any time by clicking the unsubscribe link in any email or by contacting us.

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   5.   Legal Compliance:

• We may use your data to comply with legal obligations, such as record-keeping for health and safety, tax, or regulatory purposes.

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    6.    Emergency Situations:

• Your emergency contact details (next of kin) may be used in the event of an accident or medical emergency while using our facilities.

 

We will only use your data for the specific purposes mentioned above or for purposes that are reasonably compatible with these. If we need to use your data for any other purpose, we will seek your explicit consent.

 

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Sharing of Data

 

We may share your data with third parties, but only in limited circumstances, including:

 

    1.    Service Providers:

• We may share your data with third-party providers who assist us with services such as payment processing, website hosting, IT support, and email delivery. These providers only have access to the personal data necessary to perform their functions, and they are contractually required to protect your information.

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    2.    Legal and Regulatory Requirements:

• We may disclose your data if required by law, court order, or to government agencies or authorities for legal purposes, such as safeguarding health and safety or preventing fraud.

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    3.    Business Transfers:

• If we undergo a reorganization, merge with another company, or sell some or all of our assets, your data may be transferred as part of the transaction.

 

We ensure that any third party we share your data with maintains adequate data protection standards in line with legal requirements.

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Data Security

 

We take appropriate technical and organizational measures to safeguard your data from unauthorized access, use, or disclosure. This includes secure data storage, encryption of sensitive information, and restricted access to personal data.

 

However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee the absolute security of information sent electronically, and you provide such data at your own risk.

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Data Retention

 

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The length of time we keep your data will depend on factors such as:

 

• The need to provide our services.

• Legal obligations to retain certain records (e.g., financial or health and safety records).

 

Once your data is no longer needed for these purposes, we will securely delete or anonymize it.

 

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Links to Other Websites

 

Our Website may contain links to third-party websites. Please note that we are not responsible for the content, privacy practices, or data protection policies of these external websites. We encourage you to review the privacy policies of any websites you visit via links on our Website to ensure you understand how they collect and process your data.

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Your Rights

 

You have rights under data protection laws in relation to the personal data we hold about you. These include:

 

• Right to Access: You may request a copy of the data we hold about you.

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• Right to Rectification: You can ask us to correct any inaccurate or incomplete data.

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• Right to Erasure: You can request that we delete your data where it is no longer necessary for the purposes for which it was collected.

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• Right to Restrict Processing: In certain circumstances, you can request that we restrict the processing of your data.

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• Right to Data Portability: You can ask us to provide a copy of your data in a structured, commonly used, and machine-readable format.

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• Right to Object: You can object to the processing of your data in certain cases, such as for direct marketing purposes.

 

To exercise any of these rights, or if you have any concerns about how we handle your data, please contact us at info@ski-kidsgrove.co.uk. We will respond to your request within the timeframes set out by applicable data protection laws.

 

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Cookies

 

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling North Staffs Ski Club Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

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Our Website uses cookies to enhance user experience. Cookies help us understand how you use the Website and allow us to offer a personalized experience. The cookies we use include:

 

• Essential cookies: These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.

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• Marketing cookies: These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

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• Functional cookies: These cookies collect data to remember choices users make to improve and give a more personalised experience.

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• Analytics cookies: These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.

 

​You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently.

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International Transfers

 

In some cases, your data may be transferred to countries outside the UK or European Economic Area (EEA). We will ensure that any international transfer of your data complies with relevant data protection laws and that appropriate safeguards are in place to protect your data.

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Changes to this Privacy Policy

 

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this Policy regularly to stay informed about how we are protecting your data.

 

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Contact Us

 

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at enquiries@ski-kidsgrove.co.uk

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This policy was last updated on 5th September 2024